I am a Binomo user from Indonesia and I am writing to complain about the rejection of my withdrawal request and the subsequent blocking of my account without a clear and reasonable explanation. Since December, I have been trying to withdraw my funds via bank transfer using the withdrawal feature provided in the Binomo application. My withdrawal was rejected without any explanation, and shortly afterwards my account was blocked on the grounds of alleged fraud, even though there was still a balance of approximately $2,000 (around IDR 30,000,000) in it. I use the account registered with ID 72665*** and the email address alwanwork***@gmail.com. I only used the withdrawal feature that Binomo itself provides in the app. If from the beginning customers are required to complete bonus missions before withdrawing, I do not understand why the withdrawal feature is shown as available and can be used. It feels very unfair and misleading that after I used a feature presented in the platform, my account was blocked with an accusation of fraud and my balance was taken. After the problem occurred, I contacted Binomo via their official email. I was first asked to wait 10 business days. After those 10 days passed, I was again asked to wait another 10 days. Not long after this second waiting period, my account was blocked on the grounds of alleged fraud. Binomo did not explain what specific fraud I am supposed to have committed; they only informed me that the funds in my account had become the property of Binomo. I had only been trading on the platform for about one week after topping up, so I find this accusation and the confiscation of my funds completely unreasonable and unacceptable. With this complaint, I request that Binomo immediately unblock my account and return full access to the balance that was in it, and provide a clear, detailed written explanation of what has happened and on what basis they accuse me of fraud. I also expect Binomo to review and correct the use of the withdrawal feature and bonus conditions so that customers are not misled and do not experience situations like this again.
For the past month, every withdrawal request I have made from my Binomo account has been blocked by the system. Each time I submit a withdrawal, I receive the same message: “Your transaction has been stopped due to security reasons. It may take up to 10 days.” After waiting 10 days, it looks like t...
I am unable to withdraw my funds from Binomo, including both my initial deposit and my earnings. First, they required identity verification, which I completed. Then, they asked for two-factor authentication, which I also set up. Despite fulfilling all their requests, my withdrawal suddenly failed, e...
I’ve been trying to withdraw my money from my Binomo account, and my withdrawal requests keep getting cancelled for no reason. There’s no explanation, no warning, and absolutely no one I can contact to find out what’s going on. I was withdrawing money just fine earlier in the day, and now suddenly a...
On 11/18/2025, I submitted a withdrawal request on Binomo via bank transfer in the amounts of $500 and $239, for a total of $739. However, my request was rejected due to “security reasons,” and I was informed that my account would be placed under review. When I contacted customer support, I was told...
I have been using Binomo for over a year, and my identity and bank card are fully verified. However, when I recently tried to withdraw my funds, I discovered that the withdrawal option was disabled for my account. I have no idea why this happened, and I have received no explanation from Binomo. My ...
