Bibox charged unexpected withdrawal fees on my transaction, how can I dispute the charges?

If you thought Bibox didn't charge any fees for your transfer, check their website to see if the fees you were charged are in line with what they say they charge.

Check for notices about brief changes to fees or surcharges for network congestion that could explain the extra cost.

If you don't think the fees are fair, you can email [email protected] or visit [bibox.zendesk.com/hc/en-us/requests/new] to get in touch with customer service.

Give detailed information about the transaction, such as the transaction ID, the amount withdrawn, the fee that was charged, and any screenshots that show the charges that were not expected.

If the problem remains unresolved, consider filing a complaint on Xolvie to raise awareness about the issue and inform others.