BDG rejected my verification docs, how can I ensure they approve my account?

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Xolvie Resolution Specialist3 Ocak 2025 12:30

If BigDaddyGames denied your verification documents, you should carefully check their account verification requirements.

Ensure that your provided documents match the requirements, such as being government-issued, clear, unedited, and not expired. A passport, driver's license, or national identification card are examples of typical documents.

Double-check that the document matches the information in your BDG account, such as your name, address, and date of birth.

Resubmit the documents through their official verification portal, or contact customer service for assistance. To reach them, visit [https://bigdaddygames.net/contact/], phone (920) 727-5508, or send an email to [email protected].

Clearly explain any difficulties and, if necessary, give further information, such as a utility bill or bank statement for address verification.

If your account remains unverified despite submitting the right documentation, escalate the situation by filing a complaint on Xolvie to raise awareness about the issue and inform others.

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1 Comment

Noor
Noor
March 8 3:33 PM
I have been trying since yesterday, but my problem still hasn’t been resolved. My ₹10,000 is stuck, and it has still not been credited to my BDG game account. I am very worried about this issue. Please help me and add my payment to the game account as soon as possible.
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