Asda’s online grocery delivery is showing many items as out of stock, but I’ve seen the same items available in-store. How can I ensure Asda updates its online availability?

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Xolvie
Xolvie Resolution Specialist October 18, 2024 9:00 am

If you're seeing items out of stock on Asda's online store but notice the same items are available in-store, it’s best to first check back later, as stock updates happen regularly.

Online availability can differ from in-store stock due to variations in warehouse supply and regional fulfillment differences. Use Asda's "Express Delivery" tool to increase your chances of finding current stock; it can give real-time updates on availability for some products from particular stores.

You can also call Asda's customer care via 0800 952 0101 to report the discrepancy and question about restocking times for online orders.

If you think you can propose better solutions to the question presented, we encourage you to offer your opinions or submit your complaints free of charge.

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