91 Club Support Fails to Credit 5,000 Wallet Top-Up Request

I have been having a serious problem with 91 Club regarding a deposit that has not been credited to my account since 26 August. On that date, I deposited 5 thousand (in a single transaction) into my 91 Club account, but the money never appeared in my balance. Since then, I have contacted customer service many times and submitted several requests, but they have not resolved the issue and my deposit is still missing. I fully completed the payment from my side and I also have records showing the transaction. I request that my missing deposit be checked urgently and that the 5 thousand I paid on 26 August be credited to my 91 Club account without any further delay, or that my money be refunded to me.