Stake rejected my KYC—how can I complete verification?

If Stake rejected your KYC, review the rejection reason and resubmit an accepted document.

Stake currently accepts an international passport, national ID card (both sides), or driving licence (both sides); the image must be clear, in colour, show the entire undamaged document, and the document must have at least three months of validity remaining.

Avoid screenshots or digital copies and take a clear photo of the physical document without glare, blur, or cropping.

If Stake also requests proof of address, use an eligible document such as a utility bill, bank statement, tenancy agreement, or government tax letter issued within the last six months.

If your documents continue to be rejected despite meeting these requirements, contact Stake Support and ask for the specific reason and the correct document to submit rather than repeatedly uploading the same file.

If the problem remains unresolved after contacting support, consider filing a complaint on Xolvie to raise awareness and pursue a resolution.