To stop the Roborock Q8 Max+ from mopping carpets, open the app and turn on the "Rise" carpet-avoidance mode. This mode will automatically lift the mop when it hits a carpet and stop the water flow.
Then, in your map settings, make "No-Mop Zones" around rugs or carpets. This will stop the robot from spraying water on them or mopping over them, but based on the mode setup, it may still vacuum or go through those areas.
If the robot still mops rugs even though there are zones, try setting up two different cycles: one to vacuum only carpet areas and the other to mop hard floors.
According to official instructions, if you connect the mopping module, the robot may treat areas that don't have a mop as no-go zones.
Doing vacuum-only jobs or taking off the module can help make sure that all of the carpets are cleaned without getting them wet.
Have more to contribute? We'd love to hear from you in the comments.
Related Complaints
Roborock S8 Mop Malfunction Not Resolved Despite Service Claim
I purchased a Roborock S8 from Istanbul Forum Media Markt for ₺23,999, and for the past 3 months, the device has failed to lift its mop, leaving constant stains along carpet edges. To resolve this issue, I sent it under warranty to the store’s service center. However, the service report stated that ...
Roborock Q8 Max Won’t Mop Despite Full Tank and Support Ignores My Emails
I purchased the Roborock Q8 Max robot vacuum about six months ago. For the most part, it worked well—until about a month ago, when it suddenly stopped mopping altogether. Even though the water tank is completely full, the device keeps displaying a “low water level” warning and refuses to mop. I’ve ...
Roborock S8 Pro Plus Mop Feature Confusion
I am absolutely frustrated and confused about the Roborock S8 Pro Plus robot vacuum! I'm trying to decide whether to buy it, but there's conflicting information everywhere about its floor mopping feature. Some websites claim it has it, while others say it doesn't! A product's feature either exists o...
My Roborock S8 Doesn’t Lift Mop on Carpet Edges and Leaves My Rugs Dirty

As a mother of two, I bought the Roborock S8 hoping it would make cleaning my home easier. One of the main reasons I chose this model—marketed as one of the best—was its advertised feature of lifting the mops when transitioning onto carpet. Unfortunately, that promise falls flat. While the mops may ...
My Roborock Q8 Max Won’t Mop at All and Still Doesn’t Work After Two Repairs
We bought the Roborock Q8 Max from Teknosa just one month ago, and from the very beginning, the mopping function has never worked. It’s clear that we were sold a defective unit. We sent it to the service center twice, and both times they returned it claiming it had been repaired—but nothing has chan...
Roborock Q7 Max Vacuum Malfunction and Bad Support Service

On October 7, 2022, I purchased a Roborock Q7 Max robot vacuum from Teknosa in Ankara Ankamall. Unfortunately, only 2-3 weeks later, the following issues began to arise: It was unable to complete mapping properly. It malfunctioned when it returned to the dock after cleaning a zone. It failed to iden...
Roborock Q7 Max vacuum cleaner not mopping

I'm so disappointed with the Roborock Q7 Max vacuum cleaner I bought on November 25, 2012, for 13,000 TL. It doesn't map, can only move back and forth and turn around itself, and can't be placed anywhere, not even in its charging slot. When it got there on November 28, 2022, I sent it to the service...





