My transfer on Remitly was flagged for 'compliance review' and hasn’t gone through. What’s the best way to get this sorted out?

If Remitly marks a transfer for "compliance review," it means that the transaction is being looked over more closely to make sure it follows foreign rules. To stop fraud, this method is standard and follows the rules.

To speed up the review, check your email and Remitly account right away for any requests for more information or proof. Giving papers that are clear and correct, like IDs or proof of funds, can help things get resolved faster.

If you haven't heard anything, you can contact Remitly's customer service directly at +1 844-604-0924. Check to see where your move stands and see if you need to take any other steps.

Compliance reviews can last for a variety of lengths of time. To make sure your transfer is handled as quickly as possible, stay responsive and keep the lines of communication open with Remitly.

If none of the above solutions work, please feel free to share your experience. You can also file a complaint on our website.