Quotex Account Banned For Being Under 18

I opened a trading account on the Quotex platform and deposited approximately ₹1,000 into it. Two days ago, I tried to complete the verification process, but immediately after verification, my account was blocked, and I can no longer access it normally.

When I contacted Quotex support, they informed me in writing under ticket number #20566945 that my account had been banned because I was under 18 years of age. Despite this, they blocked both my account and the balance in it. If I am not eligible to hold an account under their policies, they should simply close my account and return the money I deposited.

At present, I cannot use my account properly or withdraw my ₹1,000. I request that Quotex close my account in accordance with its rules, if necessary, but return the remaining ₹1,000 balance to me through a withdrawal or refund so that I do not suffer any financial loss.

I want Quotex to resolve the issue related to my age and verification, address the account access problem, and return my deposited funds as soon as possible.