If Pdfgo charged you a recurring fee through PayPal without your consent, here’s the best dispute route;
Check PayPal first;
• Log in → PayPal → Settings → Payments → Automatic Payments
• Find Pdfgo
• Confirm:
– Active billing agreement
– Next payment date
• Click Cancel automatic payments
• Screenshot cancellation page
Check transaction details;
• Open the specific charge
• Note:
– Amount
– Date
– Billing agreement ID
• Screenshot the transaction
Open a PayPal dispute;
• Go to Resolution Center → Report a problem
• Select the transaction
• Choose:
– “Unauthorized transaction” (if truly not approved)
– Or “Billing issue / subscription problem”
• State clearly you never agreed to recurring billing
• Upload screenshots
Contact Pdfgo support;
• Provide:
– PayPal transaction ID
– Date & amount
• Request refund and written confirmation of cancellation
If the problem remains unresolved after contacting support, consider filing a complaint on Xolvie to raise awareness and pursue a resolution.
