I cancelled a Pdfgo plan but still see charges coming through my bank — what should I do?

If you cancelled your Pdfgo plan but still see charges, the subscription might not have actually stopped—even if you think you cancelled—because many services don’t process cancellation immediately or have complex steps that weren’t fully completed.

First, check for a cancellation confirmation email or status on Pdfgo’s site and ensure you followed every step exactly; take screenshots of this for your records.

If charges continue despite cancellation, dispute the unexpected charges with your bank or card issuer as “charged after cancelling” or “unauthorized billing,” provide your evidence (emails, screenshots, timeline), and ask them to investigate and block further payments.

If none of the above solutions work, please feel free to share your experience. You can also file a complaint on our website.