5
Resolved

Parodontax Gave Me Sores and Swollen Lips After I Used the Sensitivity Version

Abdullah
Abdullah
Parodontax
April 20, 2025 3:47 PM241
Abdullah's Thank You Message
I thank you for your interest and attention, this toothpaste worked better.

I bought Parodontax, and the gum repair one was quite good, but the other product—designed for gum and sensitivity care, which I believe is new—caused a bad reaction. My teeth were affected, and my entire mouth developed sores. My lip had an allergic reaction and swelled up like a balloon. I even had to stop using all oral care products for a few days just to let the irritation calm down. I can’t even eat anything cold—right now, I can’t even drink lukewarm water. My lip is swollen, there's dryness under it, and it's covered in sores. I trusted the brand, so this reaction was very unexpected. I’m in very bad condition.

April 21, 2025 3:32 PM (23 hours after complaint)

Dear Consumer, As a result of our conversation regarding your complaint, a complaint record for the relevant product has been created and the necessary discussion has been carried out by Haleon Consumer Health. We hope that you are satisfied with the feedback we have provided. To evaluate the process, after logging in with your individual membership, you can fill out the survey in the complaints section of your profile and share your satisfaction with us by giving a star rating. Thank you for choosing Haleon Consumer Health products, and we wish you healthy days. Kind regards, Haleon Consumer Health

Abdullah
Abdullah
May 7, 2025 10:18 AM

I thank you for your interest and attention, this toothpaste worked better.

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