They changed the minimum payout and MOBROG didn’t notify users — how can I withdraw without waiting months?

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Xolvie
Xolvie Resolution Specialist February 17, 2:58 pm

If MOBROG changed the minimum payout without notice and you now can’t withdraw, and you want to avoid waiting months:

• Check your profile to confirm the new minimum threshold and when it was applied
• Save screenshots of your current balance and the previous terms (if available)
• Review the updated terms and conditions to see whether the change is mentioned
• Calculate how much you’re missing to reach the new minimum

Contact support explaining that the change directly affects you:

• Include your registered email and screenshots of your balance
• Point out that you accumulated earnings under the previous conditions

Ask them to:

• Confirm the exact date the new minimum became effective
• Clarify whether exceptions apply to users with prior balances
• Allow an exceptional withdrawal due to the unannounced change
• Provide a clear response deadline
• Assign you a case number

If they do not offer an alternative:

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