If LivU thought your profile looked fishy, it probably blocked features like texting or video calling to keep everyone safe.
To get full access back, you need to go through their Know Your Customer (KYC) process to prove who you are.
Follow the steps at https://kyc.livu.me to share a clear photo of a valid government-issued ID and a selfie to verify your face.
Make sure the information you give fits what's on your LivU profile to avoid delays. It takes a few work days for the review process to finish.
Email LivU's support at [email protected] with your user ID and a short explanation if the problem still exists or if you didn't get the verification steps.
Once your account has been approved, you should be able to get back to full access, unless other violations are found.
If not, share your concerns or file a complaint on Xolvie to connect with others and find support.

