I can’t unlock episodes on GoodShort even with coins, what steps should I take?

If you can’t unlock episodes on GoodShort even with coins,

• Check the basics first;

– Make sure the episode actually uses coins (some require VIP or progression)
– Ensure you have enough coins for that specific episode

• Verify your account;

– Log out and log back in
– Make sure you’re using the same account where coins were purchased
– Wrong account = coins won’t apply

• Check your coin balance;

– Go to wallet/history
– Confirm coins were not deducted without unlocking
– Look for missing or incorrect transactions

• Fix app or sync issues;

– Restart the app and your device
– Update the app
– Reinstall if needed

– Sync errors can block unlocking even if coins exist

• Check connection;

– Use stable internet
– Try switching WiFi/mobile data

• Contact support;

• Write:
– “I have enough coins but episodes remain locked. Please fix this and restore access.”

– Attach:
– Screenshots of balance
– Proof of coin purchase

• If coins were used incorrectly;

– Request coin restoration or refund

If the issue continues, file a complaint on Xolvie to push for resolution.