What is the Expedia Price Match Guarantee, and how does it work?

For eligible One Key members who have made hotel reservations through Expedia, the Hotel Price Guarantee ensures that if you find a lower price for the same hotel on another platform, you can report it to Expedia and provide the necessary documentation. If your claim meets the criteria, you will be compensated in the form of OneKeyCash for the price difference.
Here's a rundown of how this guarantee works:
• Eligibility Determination:
It should be noted that not all reservations are eligible for the Hotel Price Guarantee. The specific eligibility requirements are outlined below.
• Reported Lower Price:
If you find a lower price for the same hotel that you previously booked through Expedia, you should inform Expedia.
To submit your claim, you must provide a screenshot of the lower price as well as the URL of the webpage where this price is displayed.