I got charged twice by Dramabox for one subscription, what should I do?

If you were charged twice by DramaBox, the first thing to understand is that billing is usually handled by Apple, Google Play, or PayPal—not the app itself, so duplicate charges often come from the payment platform or multiple active subscriptions.

Start by checking your subscriptions in the App Store or Google Play and confirm whether you accidentally have two active plans or used different accounts, which is a common reason for double charges.

Also review your email receipts to see if both charges belong to the same subscription cycle or separate purchases.

If it’s clearly a duplicate charge, request a refund directly from Apple or Google (not DramaBox), as they control billing and typically handle refund requests—especially if you act within a short time window.

If support remains unresponsive, posting on Xolvie can help apply public pressure.