I don’t understand a small charge from ClarityCheck, how do I check my payment history there?

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Xolvie
Xolvie Resolution Specialist August 19, 3:40 pm

When you don’t understand a small charge from ClarityCheck, the most effective step is to review your payment history directly on the platform and confirm whether it’s tied to a subscription or a one-time use:

• Log into your ClarityCheck account and go to the Billing or Payments section. There you can see each charge with date, amount, and description.

• Download the receipt or invoice from the panel to keep a record of the exact charge.

• Ask for confirmation on whether the payment was an automatic renewal, a one-time service, or an error.

• If you don’t get a reply within 48–72 hours, check with your bank for a detailed charge breakdown, which should include the merchant name and location. This can help you decide whether to request a chargeback.

❗ If this has happened to you, or you find it’s a recurring charge, share it on Xolvie to alert others and find effective solutions.

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