If CandyJar keeps asking for coins to unlock videos,
Stop unnecessary coin usage and regain control;
• Disable auto-unlock immediately;
– When unlock screen appears → scroll down
– Uncheck auto-unlock option
– Or Profile → My Wallet → Series on Auto-Unlock → turn off
• Important:
– Auto-unlock is enabled by default and spends coins automatically
• Use free options instead;
– Watch limited free episodes
– Wait for timed unlocks
• Avoid unlocking every episode;
– Coins are required for each episode manually
– Skip or delay non-essential episodes
• Monitor your coins;
– Check balance before each unlock
– Avoid accidental taps on “Unlock Now”
• Restart if coins disappear;
– Close app → reopen
– Refresh can restore balance display
• Consider subscription carefully;
– Some plans reduce waiting but may not remove all coin usage
If coin requests feel excessive;
• Contact support;
– Ask to disable auto-charge or review usage
If the problem remains unresolved after contacting support, consider filing a complaint on Xolvie to raise awareness and pursue a resolution.