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Bosch WAK20210TR/12 Washing Machine Rust Issue

Bosch WAK20210TR/12 Washing Machine Rust Issue
Bosch WAK20210TR/12 Washing Machine Rust Issue
February 7, 2024 12:58 PM77

All the appliances in my house are Bosch, and I was extremely happy with the WAK20210TR/12 model washing machine. I liked it so much that I even recommended it to my mother, who ended up buying it as well. However, even with the 7-year extended warranty, the machine began to experience significant rusting on the front panel. My mother's washing machine has the same problem too. I think it could be due to a problem with the material quality or the front panel used in this particular model. From the image provided, it is evident that the front of the machine is in a rather poor state. I kindly request the replacement of the front panel, or I may need to consider taking further steps, such as involving arbitration.

February 7, 2024 1:27 PM (29 minutes after complaint)

Dear Customer, Thank you for sharing your valuable opinions and suggestions with us. Our Customer Relations Representative will contact you as soon as possible regarding your application. For all your applications, our Bosch Call Center is at your service 24/7 from anywhere in Turkey. Additionally, we will contact you immediately. Thank you for your interest in our brand. Best regards, BOSCH Communication Center

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