Fraudulent Payments Made Through the BetterMe App

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Zeynep
November 10, 2023 11:15 am
3,790

I downloaded the BetterMe app, eager to begin a 12-week journey to a healthier me. After paying the initial fee, I was bombarded with another screen, and money was deducted from my account for coaching support without my knowledge or consent within seconds. It was aggravating and felt like a financial breach. I contacted their customer service and demanded a refund for the unauthorized charges. Unfortunately, my wellness journey turned into a financial nightmare. I never agreed to more coaching, and this unauthorized deduction has left me feeling duped and frustrated. My faith in the app has been shaken, and I'm looking for a quick resolution to get my money back.

February 29, 2024 1:52 pm (3 months after complaint)
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