I can’t connect to a remote computer via AnyDesk. What do I need to do to establish the connection?

How to connect to a remote computer via AnyDesk if the connection cannot be established. Here are useful and up-to-date recommendations:

Connection issues with a remote computer are most often related to network settings, the device, or the application itself.

Make sure AnyDesk is running on both devices and that the correct AnyDesk address is displayed on the remote computer. Even a single incorrect character will prevent the connection.

Check that both devices have a stable internet connection. Even a brief network interruption can make it impossible to establish a session.

Ensure that incoming connections are allowed on the remote computer. If the device is set to block remote access or is in sleep mode, the connection will not work.

Review firewall and antivirus settings. They may block AnyDesk connections without clearly notifying the user.

If the connection is still not possible, note the error code or system message and be sure to describe the situation on Xolvie.

A public complaint that includes connection details often helps you receive a precise solution or identify a widespread service outage.