I was playing the game 8 Ball Pool that I downloaded from the Google Play Store and had accumulated around 40,000 tokens in my account. Recently, I uninstalled the game and then reinstalled it, and after reinstalling I noticed that my token balance had dropped from about 40,000 to only 1,500. I did not make any contact with support before because I do not know this process very well, but I would now like this situation to be checked. I kindly request that my old account data be reviewed and that my missing tokens be restored if possible, as I lost them only after uninstalling and reinstalling the game. I am sharing this so that my account can be examined and my token balance can be corrected.
On September 12, 2025, at around 11:45 p.m., I lost access to my 8 Ball Pool account, which I play on my Android device using Facebook login. I received a message stating that “your account has been banned for violating the game’s rules.” However, I have never broken any rules in the game, so this b...
Hello, I’ve been playing 8 Ball Pool for nearly 5 years, and this morning I logged in to find that all 320 million of my chips were gone. I’m in complete shock — my balance now shows zero, and I have no idea why. I’ve been playing regularly with my son. He’s still learning, so I’d sometimes intenti...
Hello, could you please help me? I kindly request that you unban my 8 Ball Pool account as soon as possible. I have been playing the game for a long time and have always followed the rules. This account means a lot to me, and I would really appreciate your support in resolving the issue quickly.
I have been playing the 8 Ball Pool game for 7 years and always followed the rules. Some time ago, I took a break because I constantly encountered rule-breaking players, which negatively affected my gaming experience. During that time, my in-game balance of approximately 25 billion coins was reset w...
I had been playing 8 Ball Pool on my Samsung A54 using a guest account. Yesterday, after uninstalling and reinstalling the app, I lost access to my old account, and a new account was automatically created instead. I didn’t have any purchases linked to the old account, but all my progress and game hi...
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