Xolvie Resolution Specialist August 15, 2025 5:17 pm
If WalkFit isn’t responding after charging you without permission, you can increase your chances of getting a resolution by acting quickly and leaving a formal record:
• If you paid via Apple or Google, file a claim through their help centers:
– Apple: https://reportaproblem.apple.com/
– Google Play: https://support.google.com/googleplay/answer/2479637
Include the transaction number, registered email, charge date, and explain that you did not authorize the renewal.
• Escalate the case on WalkFit’s official social media (Facebook, Instagram), tagging their account and briefly explaining the situation.
• Call your bank or PayPal and request a chargeback for “unauthorized charge” or “service not provided.” Provide screenshots of your contact attempts and prior cancellation (if applicable).
📌 If you’ve already claimed without success, share your experience on Xolvie to find support.
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