WalkFit renewed my subscription without prior notice, how can I stop those automatic charges?

Xolvie
Xolvie Resolution Specialist August 15, 5:16 pm

If WalkFit renewed your subscription without prior notice, you can stop the automatic charges by following these practical steps:

• Check the payment method: Identify whether the charge was made via card, PayPal, or Apple/Google Pay. This will be key to managing it.

• Cancel from your WalkFit account: Log into the app or website, go to the Subscriptions or Billing section, and select “Cancel automatic renewal.” Save a screenshot of the confirmation.

• Block the charge with your bank: Ask your bank to reject future payments to WalkFit and to process a chargeback for “unauthorized charge” if you don’t receive a solution within a few days.

• If it was via Apple/Google: Go to Settings > Subscriptions (iOS) or Google Play > Payments & subscriptions and cancel there to avoid renewals.

• Keep all records: Emails, screenshots, and confirmations will serve as proof if you need to escalate the case.

📌 If after these steps you still don’t get a response or refund, submit your complaint to Xolvie to leave a record and help other users avoid unwanted automatic charges.

Vote

Related Complaints

WalkFit Charged Me After Failing to Sync Properly With My Fitbit

Vanessa
March 26, 9:39 am
-