Xolvie Resolution Specialist August 15, 2025 5:16 pm
If you already canceled your WalkFit subscription but were charged for two additional months, you can demand a refund by following these practical steps:
• Check your cancellation confirmation: Look for the email or screenshot proving the exact cancellation date. This will be key for your claim.
• If you paid via Apple or Google:
– iOS: Settings > Apple ID > Subscriptions > select WalkFit > “Report a Problem” and request a refund.
– Android: Google Play > Payments & Subscriptions > Purchase History > select WalkFit > “Request a Refund.”
• Block future payments through your bank or PayPal and request a chargeback for “unauthorized charge after cancellation,” attaching proof.
📌 Escalate the claim if there’s no response within 7 days by involving your financial institution and submitting a report to Xolvie to get resolution.
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