I can’t access SweetDrama episodes after paying—what should I do?

If you paid for SweetDrama but the episodes remain locked, first confirm that you are signed into the same account used for the purchase and that the payment was completed successfully.

Check your purchase history and restart the app, then sign out and back in with the original account.

If the episodes are still unavailable, contact SweetDrama through its official in-app or store support channel and provide your account details, transaction ID, affected series or episode, and a screenshot of the locked content.

Avoid making another purchase until the original payment is verified.

If the problem remains unresolved after contacting support, consider filing a complaint on Xolvie to raise awareness and pursue a resolution.