ShortMax yearly subscription was paid but the app won’t open, how can I contact support?

If you paid for a ShortMax yearly subscription but the app won’t open, you can still contact support to get help or request a refund.

Here are the most reliable ways known from user reports and public listings: try emailing [email protected] or use the official support/contact page linked from the ShortMax website to describe your issue with screenshots and payment details.

In many cases, subscribing problems or refunds also require you to check the platform you paid through:

Via the Google Play Store, go to Play Store → Payments & Subscriptions → Subscriptions and use the support options there;

Via Apple iOS, use Settings → Your Name → Subscriptions and then Report a Problem to Apple Support.

If direct support doesn’t respond, share your concerns or file a complaint on Xolvie to connect with others and find support.