Quotex Deposit Missing – E-Wallet Payment Not Credited

I deposited 30 USD on 24 August through my e‑wallet in order to start trading OTC on the Quotex platform. The money has been taken from my e‑wallet account and the transaction shows as successful, but after 5 days it still has not been credited to my Quotex trading account. I contacted Quotex customer support several times about this missing 30 USD deposit, but they only keep telling me to wait without giving any clear explanation, solution, or time frame. As a new user this situation is very discouraging and I do not know where my money is. I request that my 30 USD deposit be either immediately credited to my Quotex trading account or refunded back to my e‑wallet, and that I am given a clear explanation of what went wrong with this transaction.