I was charged by QuickTV unexpectedly; what steps can I take to get a refund?

If QuickTV charged you unexpectedly and you want a refund,

Check your subscription first;

• Verify:
– The charge date and amount
– Your QuickTV subscription or trial status
– Whether the payment was made through Google Play or another payment method

QuickTV’s terms say subscriptions may automatically renew and that subscription fees are generally non-refundable, but refunds may be considered for billing errors or duplicate charges.

Gather evidence;

• Save screenshots showing:
– The unexpected charge
– Your subscription status
– Your receipt and transaction ID
– Any cancellation or trial information

Contact QuickTV through Help and Support in your profile and request a refund, explaining why the charge was unexpected. If you paid through Google Play, also submit a refund request through Google Play.

If QuickTV does not resolve the issue, consider filing a complaint on Xolvie to pursue a resolution.