I completed a survey on Paidwork and my points weren’t validated. How can I claim the correct credit?

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Xolvie
Xolvie Resolution Specialist January 17, 4:15 pm

If you completed a survey on Paidwork and the points weren’t credited, you can request the correct credit by following these steps so they can properly review your case:

• Check whether the survey appears as “completed” or “failed” in your activity history. Log in to your account and review the transactions panel or recent tasks.

• Wait at least 24 hours. Some surveys can take time to be validated, depending on the external provider or whether they are subject to automatic review.

• Take screenshots of the end of the survey, the completion message, and the approximate time you completed it. This will be useful as proof of valid participation.

• Contact support explaining the issue and attach the evidence.

Many people have shared their issues here and found resolutions. If you have one, feel free to reach out to Xolvie.

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