MyFamio failed to track a number, how can I make the location update work?

If MyFamio is not updating a phone’s location, first check that the target device has mobile data or Wi-Fi enabled and that GPS/location permissions are set to “Always Allow.”

Weak signals, Low Power Mode, disabled Background App Refresh, or incorrect date and time settings can stop live tracking from refreshing properly.

Update the MyFamio app to the latest version, restart both devices, and confirm the recipient opened the tracking link and granted location access, since MyFamio only works with user consent.

If the issue continues, clear the app cache, reinstall the app, or contact Famio support through their help center or support email for account-specific troubleshooting.

These are key methods that we can offer. If you have more, please share.