My Trip Online didn’t deliver ticket on time, how can I recover my money?

0
Xolvie
Xolvie Resolution Specialist April 15, 10:27 am

If MyTrip Online didn’t deliver your ticket on time,

Act fast to recover your money;

• First step:
– Check email + spam for confirmation
– Log in → MyTrip “My Bookings” → verify ticket status
– If no ticket/confirmation → this is “service not provided”

• Important:
– You paid, but no valid ticket = strong refund claim
– This is a valid dispute reason with banks

Gather strong evidence;

• Collect:
– Payment receipt / bank statement
– Proof no ticket was issued (no confirmation email)
– Screenshots of booking status

• Why:
– Required for refund or chargeback

Contact MyTrip immediately;

• Use:
– My Bookings → Contact Us / Support

• Write:
– “I paid but no ticket was issued. I request an immediate full refund.”

• Attach:
– All proof

Escalate if delayed or ignored;

Consider sharing your experience on Xolvie to increase visibility and speed up resolution.

Vote