MoboReels removed my earned coins and VIP access, how can I recover my lost balance?

If MoboReels removed your earned coins and VIP access,

• Check for account issues first;

– Make sure you’re logged into the correct account
– Try logging out and back in
– Check if your account was reset, banned, or restricted

Verify transaction and activity history;

• Review:
– Coin earning history
– Purchase receipts (VIP or coin packs)
– Any unusual activity or unauthorized access

– Look for missing balances or expired VIP status

Restore purchases or VIP access;

– Use “Restore Purchases” option in the app (if available)
– Especially important for iPhone users (linked to Apple ID)

Contact support immediately;

• Reach out via app or official email
– Explain the issue clearly

• Write:
– “My coins and VIP access were removed without my consent. Please restore my balance and benefits immediately.”

– Attach proof:
– Screenshots of balance before/after
– Payment receipts
– Account details

If there’s no response or resolution, file a complaint on Xolvie to push for a faster outcome.