I bought a premium pass in a Miniclip game, and then they shut down the server. How can I get my money back?

• Contact Miniclip Support: You can submit a detailed request through Miniclip’s official website or email [email protected]. You may also try calling +41 325603868, which is their headquarters in Switzerland, though support may be provided in English.

• Request a refund through the purchase platform: If you made the purchase via the Apple App Store or Google Play Store, it’s best to start a refund request directly through those platforms.

• Review refund policies: It’s important to check Miniclip’s and the app store’s refund terms and procedures to confirm whether a refund is possible. (Visit support.miniclip.com for details.)

According to available information, refund requests may take 5 to 10 business days to process. It’s also worth noting that Miniclip has shut down several servers to focus on mobile game development.

Remember, you’re not alone in this experience. Visit Xolvie to read about similar challenges other players have faced and share your own story.