I was charged twice by Minichat, how can I request a refund?

If you were charged twice by Minichat and want a refund fast;

Confirm the duplicate charge;

• Check your bank/card statement
• Note:
– Both charge dates
– Amounts
– Merchant name
• Screenshot both transactions

Check your Minichat account;

• Log in → Billing / Subscription
• Confirm:
– Only one active subscription
• Screenshot the billing page

Look for confirmation emails;

• Check Inbox + Spam for:
– Payment receipts
– Subscription renewals

Contact Minichat Support immediately;

• State clearly:
– You were charged twice for the same service
• Provide:
– Account email
– Date and amount of both charges
– Transaction IDs (if available)
• Attach:
– Bank statement screenshot
– Billing page screenshot

Ask them to;

• Confirm which charge is valid
• Refund the duplicate charge
• Confirm auto-renewal status

If they delay or refuse;

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