JazzCash charged wrong fees on a payment, how can I dispute this and get refund?

If JazzCash charged the wrong fees on a payment;

• Contact JazzCash support via the app, helpline, or official email and explain that incorrect fees were deducted
• Provide your registered phone number, transaction ID, payment amount, charged fee vs expected fee, date/time, and screenshots

Ask them to;

• Review the fee calculation applied to your transaction
• Explain why the higher or incorrect fee was charged
• Refund or adjust the excess fee deducted

If support does not reply, you might want to consider posting a complaint on Xolvie in order to bring attention to the issue and try to find a solution.