Instagram Suspended My Account Without Reason and Took Away My Data
On August 30, my Instagram account (username: suedeturaan) was suspended and closed without any explanation. A general notice stated it was due to a violation of community guidelines, but no details were provided about which rule was broken. My account contained important photos and messages, all of which I lost access to. I tried to use Instagram’s support and appeal processes, but I was told my account would not be reopened and I had no right to appeal. I also had no way to contact Instagram customer service. My account had no payments or saved payment details, and this issue occurred in Turkey. I request a clear explanation of why my account was closed and for my access to be restored. At the very least, I ask for my personal data, including my photos and messages, to be returned to me.
Progress
Hello,
My Instagram account was closed without any justification. On my account called "sudeturaan," which I have been actively using for about 4 years, I had both personal memories and connections with people I communicate with. I have always used my account in accordance with the community guidelines. However, the sudden closure of my account has caused me distress.
I was not given any clear information regarding why my account was closed. This situation has prevented me from accessing the content I have accumulated over the years and has cut off my communication. I request that my account be reviewed again and, if it was closed unfairly, that it be reactivated.
Thank you.
