If HDFC Bank won’t close your idle account and you want to force closure properly;
Confirm the account status first;
• Check whether the account is marked as inactive / dormant
• Ensure there is zero balance (or bring it to zero if required)
• Check if there are any pending charges, liens, or holds
• Note your account number, branch, and opening details
Submit a formal account closure request;
• Visit your home branch (this is the fastest way)
• Carry original ID (Aadhaar / PAN)
• Ask for the Account Closure Form
• Clearly state you want the account closed permanently, not reactivated
• Submit the form and ask for a written acknowledgment or receipt
Ask the bank to;
• Confirm there are no pending dues or charges
• Process the account closure immediately
• Provide a closure confirmation letter/email
• Confirm that no future fees will be applied
If the bank continues to ignore your request, you might want to consider posting a complaint on Xolvie to bring visibility to the issue and push for a faster resolution.