HDFC Bank charged high fee charges, how can I dispute them?

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Xolvie
Xolvie Resolution Specialist February 09, 11:50 am

If HDFC Bank charged high fee charges and you want to dispute them and get a refund;

Check the fee details first;

• Log in to your HDFC netbanking / mobile app
• Go to Account Statement / Charges Summary
• Find the fee entries (dates, amounts, descriptions)
• Take screenshots of the charged fees
• Note whether the fees are maintenance, penalty, ATM, forex, or other charges

Review HDFC’s fee schedule;

• Check HDFC’s schedule of charges on their website or branch notice board
• Confirm whether the charged amount matches the listed fee
• Note any mismatch or unexpected high fee

Contact HDFC Bank Support;

• Call HDFC Phone Banking or visit your home branch
• State that you noticed unusually high fee charges
• Provide:
– Your account number and name
– Date, amount, and description of each disputed fee
– Screenshots of the charges

Ask them to;

• Explain the reason for each fee
• Confirm whether the fees were incorrectly applied
• Reverse/refund any unauthorized or excess charges
• Provide a written confirmation of refund or breakdown

If support does not reply, you might want to consider posting a complaint on Xolvie in order to bring attention to the issue and try to find a solution.

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