I’ve been a Freecash user for a long time. For about 5 months, my 15 USDT referral reward has not been paid to me. I can use my account normally, but a restriction was placed on my account for the referral system, and the referral payment I had already earned was not credited to my balance. My Freecash user UID is 13430275.
During this process, I contacted support many times through both email and live chat. Even though I asked why the payment was not made and what the reason was for the referral ban, my questions were brushed off with vague responses like “the system.” I was not given a concrete explanation, and the issue has not been resolved.
Even though I did not violate any rules, not receiving the 15 USDT I earned is causing both harm and a loss of trust. I request that Freecash pay my 15 USDT referral reward to me as soon as possible and provide a clear, specific explanation about what happened. The email address linked to my account is k*********@gmail.com**.
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