If after making a booking you notice unknown charges, attempted charges, or unexplained holds on your funds, you need to act quickly. Financial security is the top priority in this situation.
What you should do immediately:
check your card transaction history
record all suspicious charges or attempts
contact your bank and report possible fraud
if necessary, temporarily block your card
Your bank is required to accept your report, register the disputed transaction, and begin an investigation. At the same time, it is important to document the fact that you entered your card details on the booking website and to state that the charges were not authorized by you.
You should also submit an official request to the booking service asking for clarification about the transactions. If there is no response or only generic replies, making the issue public becomes an effective tool.
Filing a complaint on Xolvie helps document suspicious charges, draw attention to payment security issues, and warn other Economy Bookings users about potential risks.