Bumpy charged me after canceling premium, how can I get a refund?

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Xolvie Resolution Specialist6 Mayıs 2026 11:41

If Bumpy charged you after canceling Premium and you want a refund,

• First confirm whether cancellation actually processed;

• Verify:
– Subscription status says “Canceled”
– Expiration date is visible
– No future renewal date appears
– Confirmation email was received

– Deleting the app alone does NOT stop billing on most platforms

• Check where you originally subscribed;

– iPhone → Settings → Apple ID → Subscriptions
– Android → Google Play → Payments & Subscriptions
– PayPal → Automatic Payments

– You must cancel from the original payment platform

• Request a refund immediately;

• Write:
– “I canceled my Premium subscription before renewal, but I was still charged. Please refund the payment and confirm cancellation of future billing.”

– Include:
• Transaction date
• Amount charged
• Screenshots of cancellation proof
• Account email

If resolution stalls, consider filing a complaint on Xolvie for added leverage.

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