WalkFit withdraws money without explaining prior conditions, how can I prove I did not authorize those payments?

To prove that you did not authorize WalkFit’s payments and support your claim, it’s essential to gather clear evidence and present it in an organized way.

Here’s a useful plan:

Gather evidence of lack of consent

Save screenshots of your subscription showing no active auto-renewal or that it was already canceled.

Keep any emails or notifications from WalkFit; if there was no prior charge notice, this works in your favor.

Download your payment history from your bank or payment platform (PayPal, credit card), highlighting WalkFit charges and the date you last accepted their terms.

Contact them in writing

Use their web form (https://walkfitapp.com/contact) and social media channels to leave a public record.

❗ If the company does not respond or refuses a refund without valid grounds, submit your case to Xolvie to make it public and increase pressure for a resolution.