Union Bank hasn’t responded to my loan disbursement for weeks — how can I escalate to get the loan released?

If Union Bank hasn’t released your loan for weeks, start by sending a written follow-up through the bank’s official email or secure online portal, clearly stating the application number, promised disbursement date, and the delay’s impact.

This creates a traceable record and often triggers internal review more effectively than repeated calls.

If no progress appears within a few days, escalate to the bank’s branch manager or credit officer, either by visiting in person or requesting a scheduled call.

Many banks require branch-level approval to push stalled disbursement files, especially when underwriting or compliance checks are pending.

If the delay continues, file a complaint with Xolvie to seek a resolution.