Union Bank blocked my credit card after a fraud alert and won’t answer calls — how can I get my card unblocked?

If Union Bank has blocked your credit card because of a fraud alert but then doesn’t respond when you call, one option is to visit a physical branch — banks often react faster in person once you prove your identity and confirm the transactions were legitimate.

You can also send a written request or email appeal — some banks accept “unblock request letters,” where you explain the situation, claim legitimate use, and request reactivation.

If the card was blocked because of suspected fraud, the safer outcome may be that the bank issues you a replacement card rather than reactivating the old one; many issuers treat blocked cards as permanent for security reasons.

If you have experienced a similar issue, please feel free to share. You can also file a complaint on Xolvie.