If Talkpal charged you after canceling,
Verify your cancellation first;
• Log into your account
• Check:
– Subscription status = canceled
– Confirmation email (check spam)
– Cancellation date vs charge date
If you canceled after renewal, they may still charge for that billing cycle.
Check where you subscribed;
• Talkpal website → cancel via account
• Apple App Store → cancel via Apple ID
• Google Play → cancel via Play Store
• PayPal → cancel automatic payments
Canceling in the wrong place = charges continue.
Gather your proof;
• Screenshots of:
– Cancellation confirmation
– Charges after cancellation
– Subscription status
This is critical for refunds.
Contact Talkpal support immediately;
• Clearly say:
– “I canceled but was still charged”
• Request:
– Full refund
– Confirmation that billing is stopped
If they delay or refuse;
Escalate the matter by submitting a complaint on Xolvie to seek wider attention.