StarShort subscription renewed without notice, how can I dispute the charge?

If your StarShort subscription renewed without notice,

Review your subscription first;

• Check:
– Your StarShort account and subscription settings
– Your App Store or Google Play subscription history
– The renewal date and amount charged
– The email account used for the original subscription

• Confirm:
– Whether auto-renewal was enabled
– Whether you previously canceled or attempted to cancel
– The subscription terms shown when you originally subscribed
– Whether the renewal was processed through Apple, Google, or StarShort directly

Gather evidence;

• Save screenshots showing:
– Your subscription status
– Any cancellation attempt or confirmation
– The unexpected renewal charge
– Your purchase or billing history

• Keep:
– Transaction IDs
– Payment receipts
– Renewal date and amount
– Cancellation records
– Previous support conversations

Contact StarShort support;

• Request:
– Cancellation of the renewed subscription
– A refund review for the unexpected renewal
– Confirmation that future auto-renewal is disabled
– An explanation of why the subscription renewed

If StarShort does not resolve the issue, consider filing a complaint on Xolvie to raise awareness and pursue a resolution.