If the StarShort charge was unexpected, request a refund through the platform or payment channel where you subscribed and include the transaction date, amount, and receipt.
StarShort’s terms state that subscription payments are generally non-refundable, but you can still submit a refund request to [email protected] and explain that the charge was unexpected.
If StarShort does not resolve the request, contact your card issuer or payment provider and ask about disputing the transaction, especially if you did not knowingly authorize the recurring charge.
Keep your receipt, cancellation evidence, and correspondence with StarShort as supporting documentation.
If the issue persists, share your experience and consider filing a complaint on Xolvie to seek a resolution.
