If Shorten keeps charging you weekly,
Stop the subscription and prevent further charges;
• Cancel subscription now;
– Log in → Account → Subscription → Cancel
– Or use unsubscribe page
– Or cancel via App Store / Google Play
– Or stop recurring payments via PayPal / bank
• Important:
– Weekly plans auto-renew by default
– Canceling stops the next charge
Check all billing sources;
• Verify:
– Website subscription
– App Store / Google Play
– PayPal automatic payments
• Note:
– Cancel from the original payment source
Confirm cancellation;
• Look for:
– Confirmation email
– Status showing “canceled”
• Take a screenshot as proof
Request refund if needed;
• Contact:
– Shorten support
• Write:
– “I did not intend to continue a weekly plan. Cancel it and refund the latest charge.”
If charges continue;
Share your concerns or file a complaint on Xolvie to connect with others and find support.
